1. Overview

At tidycargo, accessible via www.tidycargo.com, we are dedicated to providing a clear and protected online checkout process. This Payment Security Policy outlines how transaction details are handled when you complete a purchase for our car storage accessories on our platform.

By placing an order on www.tidycargo.com, you agree to the practices described in this policy.

2. Business Entity & Location

tidycargo is based in Belgium and operates in full accordance with applicable national and European laws. All transactions on www.tidycargo.com are processed under the tidycargo brand. When completing a purchase on our website, your billing descriptor on your payment statement will reflect our registered name.

3. Accepted Payment Methods

To offer convenient checkout options for our customers across Europe, tidycargo accepts the following payment methods:
Credit and Debit Cards: Visa, Mastercard, American Express
 Digital Wallets: Apple Pay, Google Pay

All prices and transactions are processed through these recognized options to facilitate order completion.

4. Payment Processing & Gateway

Payment transactions initiated on www.tidycargo.com are routed through Stripe, a third-party payment processor.

Key details regarding our payment process include:
No Account Required: Customers are not required to create or log in to a Stripe account to make a purchase. You simply enter your payment credentials directly into the designated secure checkout fields.
 Direct Handling: Payment verification and processing occur via encrypted channels managed by Stripe. tidycargo does not directly store, record, or retain your full payment card details on our local servers.
Monitoring: To preserve channel integrity and prevent unauthorized activity, automated risk assessments and transaction monitoring are routinely conducted during the checkout sequence.

5. Order Fulfillment & Dispatch

Once a payment transaction receives successful verification, your order enters our processing system. Order dispatch and delivery timelines follow the parameters defined in our separate Shipping Policy available on our website.

6. Data Protection & Privacy Compliance

tidycargo strictly adheres to European data protection standards, including the General Data Protection Regulation (GDPR), regarding customer information.

Cookie Consent: Our website utilizes a Cookie Banner to manage preferences. Non-essential cookies are only activated if you explicitly select the “Accept” option on the banner.
Privacy Controls: For detailed disclosures on how personal information is collected, processed, and maintained, please consult our standalone Privacy Policy.

7. Customer Support & Inquiries

If you have questions regarding a transaction or require assistance with an order, please contact our support team.

Contact Email: bounce@tidycargo.com
* Response Time: We aim to respond to all email inquiries within 24 to 48 hours.