At tidycargo (accessible via www.tidycargo.com), reachable at bounce@tidycargo.com, protecting the privacy and security of your personal data is a priority. This Privacy Policy outlines how your personal information is collected, used, processed, and protected when you visit or make a purchase from our store, in strict compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and applicable European legal frameworks.

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1. Data Controller

For the purposes of the General Data Protection Regulation (GDPR) and relevant European data protection legislation, the Data Controller responsible for your personal information is:

Brand Name: tidycargo
 Website: www.tidycargo.com
Contact Email: bounce@tidycargo.com
 Location: Belgium

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2. Personal Data Collected

When you visit www.tidycargo.com, interact with our services, or place an order for our car storage accessories, we process the following categories of personal data:

Identity Data: First name, last name.
 Contact Data: Shipping address, billing address, email address, telephone number.
Transaction Data: Details regarding products purchased, order history, and payment status.
 Technical & Usage Data: IP address, browser type and version, time zone setting, operating system, and browsing activity collected automatically via cookies or similar technologies.

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3. Purpose and Legal Basis for Data Processing

We collect and process your personal data under the following legal bases:

Contract Performance: To fulfill, process, and ship your orders, communicate order updates, and manage customer care requests.
 Legal Obligation: To comply with tax, statutory accounting, and legal requirements applicable in Belgium and the European Union.
Legitimate Interests: To maintain proper administration, prevent fraud, optimize store functionality, and manage operational standard compliance.
 Consent: Where applicable, such as for marketing communications or optional cookies. Consent can be withdrawn at any time by contacting bounce@tidycargo.com.

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4. Payment Processing

To securely process online transactions, tidycargo uses Stripe as our third-party payment processor.

When you place an order, payment card details and transaction-related data are transmitted directly to Stripe via encrypted channels. tidycargo does not store, hold, or directly access sensitive credit/debit card numbers on our servers. Stripe processes, stores, and protects this information in accordance with their privacy documentation and PCI-DSS compliance standards.

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5. Sharing and Disclosure of Personal Data

We do not sell, rent, or trade your personal data. We disclose necessary personal data strictly to trusted third-party service providers bound by contractual obligations to protect your information:

Payment Processors: Stripe (for handling secure monetary transactions).
 Logistics & Carriers: Postal and courier delivery operators servicing European destinations to transport your purchases.
IT & Hosting Infrastructure: Service providers offering website hosting and technical infrastructure.
 Legal Compliance Authorities: Law enforcement agencies, tax authorities, or regulatory bodies when mandated by mandatory legal obligations under European law.

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6. International Data Transfers

When personal data is transferred outside the European Economic Area (EEA), tidycargo ensures that appropriate safeguards are in place. These safeguards include relying on standard contractual clauses (SCCs) approved by the European Commission or ensuring the destination country provides an adequate level of protection pursuant to European law.

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7. Data Retention Period

Personal data collected by tidycargo is retained only for as long as necessary to fulfill the purposes for which it was collected, or to adhere to statutory accounting, legal, and regulatory obligations under Belgian and European laws.

Order & Transaction Data: Retained for up to 7 to 10 years following transaction completion, in compliance with mandatory European statutory accounting and tax regulations.
 Customer Inquiries & Communication: Retained for a maximum period of 2 years from the last interaction to address unresolved inquiries or establish potential legal defenses.
Technical Logs & Analytics Data: Retained for a maximum period of 26 months.

Upon expiry of the applicable retention periods, your personal data will be securely deleted, destroyed, or rendered permanently anonymous.

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8. Data Security Measures

tidycargo implements standard administrative, technical, and physical security measures designed to safeguard your personal data against unauthorized access, loss, misuse, or alteration. These measures include strict access controls, SSL/TLS encryption for data transmission, and secure infrastructure configurations.

While rigorous measures are applied to protect personal data, no electronic system, Internet transmission, or storage technology can offer absolute invulnerability.

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9. Your Data Protection Rights Under GDPR

Under European data protection laws, individuals located in Belgium and the European Economic Area possess specific legal rights regarding their personal data:

Right of Access: The right to request copies of your personal data held by us.
Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
 Right to Erasure (“Right to be Forgotten”): The right to request the deletion of your personal data where legal grounds apply.
Right to Restrict Processing: The right to request the restriction of data processing under certain conditions.
 Right to Data Portability: The right to request the transfer of your personal data to another controller or directly to you in a structured, standard format.
Right to Object: The right to object at any time to the processing of personal data based on legitimate interests.
 Right to Withdraw Consent: The right to withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please submit a written request to bounce@tidycargo.com.

You also have the right to lodge a complaint with a European Data Protection Authority. In Belgium, you may submit a complaint to the Belgian Data Protection Authority (Autorité de protection des données / Gegevensbeschermingsautoriteit).

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10. Cookies and Tracking Technologies

www.tidycargo.com uses cookies and similar technologies to facilitate basic site operations, analyze operational performance, and enhance user experience. You can adjust your browser settings to refuse or delete cookies; however, disabling strictly necessary cookies may impact essential website functionalities, including cart processing.

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11. Amendments to This Privacy Policy

tidycargo reserves the right to update this Privacy Policy as required by changes in operational practices, legal obligations, or regulatory updates. Any changes will be posted on this page with an updated revision date. Continued use of www.tidycargo.com following updates indicates acceptance of the revised policy.

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12. Contact Information

For questions, requests regarding your personal data, or matters concerning this Privacy Policy, please contact:

Brand Name: tidycargo
 Website: www.tidycargo.com
* Contact Email: bounce@tidycargo.com